Responsible Gaming

At Simone Feuerstein, we are committed to promoting safe, responsible and enjoyable gaming. While our platform is entirely free to play and does not involve real-money gambling, we recognise that gaming habits can affect wellbeing. This page outlines our approach, practical tips and Canadian support resources.

1. Our Commitment

Simone Feuerstein is a social gaming platform designed purely for entertainment. No real money can be deposited, wagered or withdrawn. All scores, Fire Points and virtual rewards have no cash value and cannot be redeemed for money or prizes. We implement age verification to ensure our content is accessed only by adults aged 18 and over in Canada.

2. Understanding Social Gaming

Social casino-style games use mechanics similar to real gambling for entertainment purposes only. Playing our games does not involve financial risk, but we encourage all users to maintain healthy gaming habits and to treat play as a leisure activity, not a source of income or escape from problems.

3. Age Restriction

Our platform is strictly for adults aged 18 and older. Age verification is required on first visit. If you are under 18, please leave this site immediately. Parents and guardians should use parental controls to prevent minors from accessing age-restricted content.

4. Tips for Responsible Play

• Set a time limit before you start playing and stick to it
• Take regular breaks — step away from the screen every 30–60 minutes
• Never play when tired, stressed, upset or under the influence of alcohol or drugs
• Do not let gaming interfere with work, studies, relationships or sleep
• Remember that virtual wins and losses have no real-world value
• Balance gaming with other hobbies, exercise and social activities
• If gaming stops being fun, stop playing and seek support if needed

5. Warning Signs of Problem Gambling

Even without real money, gaming habits can become unhealthy. Consider seeking help if you or someone you know:

• Spends more time gaming than originally intended
• Neglects responsibilities at work, school or home
• Becomes irritable or restless when unable to play
• Uses gaming to escape problems, anxiety or depression
• Lies to family or friends about time spent gaming
• Experiences relationship difficulties due to gaming habits
• Has attempted to cut back but been unable to do so

6. Self-Assessment and Limits

We encourage all players to regularly assess their gaming habits. Ask yourself: Am I playing for fun? Is gaming affecting my daily life? Am I in control of how much time I spend? If the answer to any of these concerns you, consider taking a break and reaching out to a support organisation listed below.

7. Self-Exclusion

If you wish to stop using our platform, you can do so at any time by clearing your browser data and choosing not to return. For broader gambling-related concerns, contact the Canadian resources below for professional guidance on self-exclusion programs available in your province.

8. Canadian Support Resources

Free, confidential help is available across Canada:

• ConnexOntario: 1-866-531-2600 — Health services information and referrals (connexontario.ca)
• Responsible Gambling Council: National education and prevention programs (responsiblegambling.org)
• Problem Gambling Institute of Ontario: Treatment and self-help resources (problemgambling.ca)
• Crisis Services Canada: 1-833-456-4566 — 24/7 crisis support (crisisservicescanada.ca)
• Gamblers Anonymous Canada: Peer support meetings (gamblersanonymous.org)
• GambleAware: International awareness and support (begambleaware.org)
• GamCare: Free information and support (gamcare.org.uk)

9. Our Ongoing Efforts

We continuously review our platform to promote responsible play, including clear 18+ messaging, entertainment-only disclaimers on all game pages, and links to support organisations in our footer and on our games page.

10. Contact Us

For responsible gaming inquiries: support@simonefeuerstein.com | Contact form